Cancellation instructions for Roku

Bridget -

You can cancel your subscription through your Roku account, Roku device and Qello’s website. To do that, follow the steps:

From the Roku device you purchased your subscription on:

  1.  Browse "My Channels" and highlight the Qello Concerts channel.
  2.  Press the options (“*”) button on your remote control.
  3.  Select "manage subscription" from the options menu.
  4.  Select "cancel subscription".

On the Web using your Roku Account:

  1.  Sign in to your Roku account at https://owner.roku.com
  2.  Click on "Manage Your Subscriptions".
  3. From the My Subscriptions page, click the "Unsubscribe" button next to Qello Concerts monthly subscription.

On the Web using your Qello Account:

  1.  Sign into your Qello account at https://qello.com/
  2.  Then cancel your current subscription at https://qello.com/account

 

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