How can I reset my password?

Bridget -

Forgot or didn’t set up your Qello Concerts account password? Don’t worry, that’s what our Forgot Password feature is for! Just go to https://qello.com/ in your web browser and click the "Sign In" button to access the "Forgot your password?" feature.

If you created an account on AppleTV or Roku, you might not have created a password.  Don't worry, it's simple.  Just follow the instructions above and check the email address associated with your device.

If you're still finding it hard to reset, please email helpdesk@qello.com and we will be happy to manually reset your password. 

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