How can I change my payment method on other devices?

Bridget -

If you signed up for Qello Concerts through Roku, Apple or Android and would like to change your billing method, you will first need to cancel your existing account. 

After you subscription has been cancelled, you can re-subscribe directly through Qello Concerts’ website, by following the steps:

  1. Log into your account on Qello Concerts’ website at https://qello.com/
  2. Go to 'Settings' and from the ‘My Plan’ section select ‘Get All-Access Now’
  3. In the menu that comes up select a plan you prefer (monthly or annual), the payment method you prefer, and fill in your payment information.
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