I'm using an Android or Amazon device to watch a Qello Concerts live stream.

Bridget -

Please check your internet connection first.  If the connection is fine, you can close and re-open the Qello Concerts app by following the instructions below.

For Android Mobile:
  1. Tap the "Recents" button to display all recently opened applications (this is your "double-tap home button" iOS equivalent).
    • The "Recents" button is usually the "square" icon on the bottom-right corner of the screen.
  2. Swipe-away the Qello mobile application.
 
For AndroidTV:
  1. Press the remote's "back" button until you are prompted to Quit the Qello Application.
  2. Select "Yes" to exit the Qello TV application.
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.